ONLINE GRIEVANCE REDRESSAL - COMPLAINT MANAGEMENT
Saturday, 10 Oct 2026 |
04:27:38 PM
Safe Banking: Report cyber fraud at
cybercrime.gov.in
or call 1930
Complaint Steps
1
Register
Fill basic details
Fill basic details
2
Login
OTP verification
OTP verification
3
Submit Form
Enter grievance
Enter grievance
4
Track Status
Using ticket no.
Using ticket no.
HO Address
"Jankalyan", 58-59, Toshniwal Layout,Near Milk Scheme, Murtizapur Road,
Akola 444001 (M.S.)
Customer Grievance Bank Escalation Matrix
ROLE |
Contact Person |
Address |
Contact No |
Email Id |
Working Hours |
|---|---|---|---|---|---|
Nodal Officer |
Sunil Joshi |
Head Office |
+91-9923966166 |
10AM to 5PM |
|
Manager |
Durgaprasad B. Thakur |
Head Office |
+91-9404094467 |
10AM to 5PM |
|
|
If you are not satisfied with the solution, please contact to RBI CMS |
|||||
Investor Grievance Demat Escalation Matrix (For Demat)
ROLE |
Contact Person |
Address |
Contact No |
Email Id |
Working Hours |
|---|---|---|---|---|---|
Client Servicing |
S.M Gadkari |
Head Office |
+91-8329237522 |
10AM to 4PM |
|
Compliance Officer |
Prashant P. Joshi |
Head Office |
+91-9421894774 |
10AM to 4PM |
|
CEO |
R.M Sontakke |
Head Office |
+91-8600022130 |
10AM to 4PM |
0724-2453850 to 54 |
1800 123 8082 |
enquiry@akolaurba.bank.in